Task 6 · From Raw to Customer Ready

Goods vs. Services Supply Chain Sort

Driving question: What decisions go into getting a product from an idea to a customer, and how can these choices impact a business's success?

  1. Every card describes one step of a supply chain, for either a baseball bat (a good) or a hotel (a service).
  2. Drag each card into the right row and column. On a tablet or phone, tap a card, then tap a box.
  3. Once all 10 are placed, press Check my sort. Fix any cards marked "Move me" and check again.
Supply chain step
Goods supply chainBaseball bat
Services supply chainHotel
0/10

Cards to sort

10 left
ALL 10 SORTED

Supply chain sorted.

First-try score
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Checks used
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Think about this: which row shows the biggest difference between making a good and delivering a service?